Car Repair

Tow Truck

  • Can you send a tow truck to (location)?

  • How long will it take?

  • Can you take the car to my mechanic located at (address)?

  • How much will the tow cost?

  • Do I have to go with the tow truck?

Mechanic

  • Do I need to make an appointment?

  • Do you have any time available for tomorrow?

  • How much is that going to cost?

  • Does that include labour and tax?

  • How much do you charge for an oil change?

  • Do you install winter tires?

  • Can I bring my own part(s)?

  • Do you have the part(s) available today?

  • Can you call me when the car is ready to be picked up?

  • When can I expect to pick it up?

Leaving a voice mail message for a Mechanic

Hello, this is (Name).  My car is making a loud sound.  I would like a mechanic to take a look at it.  Please call me back at 111-777-8888.  My number again is 111-777-8888.  Thank you.

Checklist

  • Did you give all the necessary details?

  • Did you ask all the questions?

  • Did you repeat back all the important information?  (date -time - amount - location)

  • Did you thank the mechanic for their help and information?

 

      Thank you for all your help.  Thank you for your assistance.  Thanks for everything.  I appreciate your help.